Clear IT support pricing built for growing Tanta businesses
Choose a support plan that matches your team size and technology needs, with straightforward monthly pricing and no hidden charges.
IT Support Packages
Monthly plans designed for small and mid-sized businesses in Tanta
Starter
- Remote technical support
- Business email setup
- Basic network monitoring
- One on-site visit monthly
Business
- Priority remote and phone support
- Network management and monitoring
- Data backup coordination
- Two on-site visits monthly
- Vendor and hardware coordination
Enterprise
- Dedicated support contact
- Advanced network management
- Logistics and multi-site coordination
- Unlimited on-site visits
- Quarterly technology planning review
What is included in the monthly fee?
Each plan covers remote and on-site technical support, network management, and routine monitoring based on your tier. Additional hardware purchases, third-party software licenses, or major infrastructure upgrades are quoted separately before any work begins.
Can we switch plans later?
Yes, businesses can move between Starter, Business, and Enterprise plans as their needs change. We review usage with clients quarterly and recommend adjustments if your support volume or team size shifts significantly.
Is there a contract or can we cancel anytime?
We offer monthly agreements with no long-term lock-in required. Clients who prefer annual billing receive a modest discount, but month-to-month arrangements are available for businesses that want flexibility.
Do you charge extra for emergency support?
Business and Enterprise plans include priority response for urgent issues within business hours. After-hours or weekend emergency support is available and billed at a separate rate, which we quote clearly before starting work.
How do you calculate pricing for logistics-related IT needs?
For clients needing network coordination across multiple sites or warehouses, we assess the number of locations, devices, and required uptime before quoting Enterprise-level pricing. This ensures the plan matches actual operational complexity.
What payment methods do you accept?
We accept bank transfer and standard invoicing for registered businesses in Tanta. Invoices are issued monthly, and payment terms are outlined clearly in your service agreement before work begins.
Talk to Our Team About Pricing
Tell us about your business size and technology setup so we can recommend the right plan.
Phone: +20 4 0335 2847
Address: 45 El Geish Avenue, Tanta 31111, Egypt
Ready to see IT costs that make sense?
Get a clear breakdown of what's included in each plan before you decide on support.